Industries

IT solutions for Healthcare Industry

Hospitals, Radiology Information Centers & Pharmaciticals

Overview of IT solutions for Healthcare Industry

Helenzys Inc has become one of the leading IT-based solution providers to the medical fraternity. Our expertise offers next-generation technology solutions to clients all over the world. Moreover, as a technology partner, we have been helping Healthcare centers with upgraded technology and back-office support. We assist the healthcare stakeholders, providing them with the complete perspective of the consumer needs. Our IT solutions for healthcare industry supports and accelerates a systematic shift to value-based healthcare. We aim to support you in reshaping your healthcare landscape with our services.

Well, our experienced technical team will help you in bringing transformation in the section of marketing, customer acquisition, and consumer relationship management.

How can we help?

Business Promotional Services

When you choose us for your healthcare promotion, we promise to serve you with the best solution. Further, our professional team will take care of all the necessities required for your branding. It starts from creating blogs, marketing strategies, brochures, and logos to promoting your clinics on major business listing websites. As healthcare IT support, we help you in gaining success in this highly competitive and cost-constrained industry.

Custom-made Mobile & Web Applications

Well, the IT influence on the healthcare sector has made it more organized. We build custom-made responsive mobile and web app for your business. Also, we assist you with the IT consulting, Support and Maintenance, IT Help Desk, and Remote Infrastructure Management services. Our professional developers offer IT-facilitated healthcare application that improves management and work efficiency in this field. Here, the developers develop custom-made software based on your requirements to provide the software with better quality for your business.

Support & Maintenance Services

In Helenzys, we provide 24X7 BPO services to all our healthcare domain clients. We do all, starting from insurance card scan to storing of data in ERM software. Besides, we assist you in avoiding the costly fines for the compliance violation or loss of patient’s confidential data. We offer our clients reliable and trustworthy IT solutions for healthcare industry.

Our Case Studies

Pregnancy Companion

Client: Healthcare Practitioner
Domain: Healthcare
Technologies: Android SDK 


Business Challenges
The client is a Gynecologist, who created a pregnancy companion app to accommodate pregnancy patients with all the information related to pregnancy at one place. The client wants to outsource the support workflow in a day to day basis to reduce the cost of the in-house support team. The client also wants to upgrade the application when needed.

Helenzys  Solution
Understanding the business needs, Helenzys proposed a support system for the client so that pregnant patients can get all the help they need. We have also suggested a ticketing tracking tool called Redmine for resolving issues/bugs/feature additions and generate a status report.

Description
Helenzys defined the following process for delivering the maintenance/bug fix service for the customer

  • When the app crashes in a user’s mobile device, crash report server will send a report detailing the crash
  • When the crash/bug is found a ticket is raised in Redmine tool by the client
  • Helenzys maintenance team will fix the bug and updates the status in the Redmine tool.
  • The client will hand over the bug fixed code to the testing team. Testing team will test the code and certifies the bug fix.
  • The bug- fixed code is sent to the client and client release an update of the app to the Play Store

Features

  • Well defined process
  • Continuous support
  • Issue status will be notified to the customer
  • Quick fix of the issue
  • App upgradation when needed

Result
Uninterrupted monitoring of pregnancy women by the Doctor

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E Health Center

Client: Multinational IT Company
Domain: Healthcare
Technologies: Play Framework (Java)
                          JQuery
 


Business Challenges
The client delivers healthcare services in remote areas. So, it is vital to have a centralized system to solve any issues faced by eHealth Center. Therefore, the client requires an application that facilitates in the following areas

  • Communication between eHealth Center staff and hub
  • Routine health check of all the devices associated with eHealth Center unit
  • To engage the relevant personnel to fix problems
  • To generate statistical reports of eHealth Center management

Helenzys  Solution
We developed a web application that provides services such as ticket management system, medical device health check-up, generating reports, etc.

Description
The application delivers services in reporting medical equipment status, eHealth Center infrastructure issues, and information on common issues faced by the eHealth Center.

Features

  • Helpdesk System
  • Raise ticket by hub
  • Raise ticket by eHealth Center
  • Assign / Escalate ticket
  • Track & close ticket
  • Alerts & Notifications
  • FAQ / Knowledge Management
  • Call register / Logger
  • Announcements / Publications
  • Dashboards for EHealth Center and Management
  • Contact management
  • Generate reports
  • eHealth Center mapping to hub
  • User mapping to hub / eHealth Center
  • Identifies repeated issues
  • Keep tracking the performance level

Result
Enhanced communication and error free reports of eHealth Center management

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Super Trainer HQ

Client: US Based Physical Trainer
Domain: Fitness
Technologies: Dot Net
                          nVelocity
                          MySQL
 


Business Challenges

  • Incorporating IT in the business
  • Reaching broader set of customers for training
  • Execution of the client’s idea with minimal cost

Helenzys  Solution
We developed and released product in 4 phases based on client’s business needs:

  • Release-1: Basic functionalities (Web & Mobile browser with Amazon store setup, Facebook integration)
  • Release-2: Payment gateway (PayPal) integration
  • Release-3: Ranking Module
  • Release-4: iPhone version of the app

Description
We developed the website to enable collaboration between physical trainers or gymnasiums and their customers. The trainer has to upload his/her workouts and share with the customers. Also, the trainers can monitor the progress of a customer’s workout through a graphical representation of the customer’s profile.

Features

  • SaaS based application
  • Compatible with all major browsers
  • Online payment integration through PayPal
  • Extensive reporting features
  • Facebook integration

Result
Higher revenue with low capital investment

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AZ-Tech Radiology

Client: US Based Radiology Center
Domain: Healthcare
Technologies: HTML
                          CSS
                          AngularJS
                          Bootstrap


Business Challenges
Client is one of the reputed Radiology centers offering diagnostic outpatient imaging services at 9 different locations across Arizona. The client wants to revamp their website and include online appointment scheduling system to the website.

Helenzys  Solution
Helenzys revamped their website and gave the attractive, informative, and responsive website. We also added functionality to schedule appointments through website.

Description
Helenzys revamped their website and gave the attractive, informative, and responsive website. We also added functionality to schedule appointments through website.

Features

  • Detailed information of the services
  • Online appointment scheduling system
  • Responsive website
  • Compatible with all the devices
  • Amazing mobile web experience
  • Exam prep instructions

Result
Improved customer experience with online appointment scheduling system

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Beyond Biomag

Client: US based Biomagnetism                                       Practitioner 
Domain: Healthcare
Technologies: HTML
                          CSS
                          Bootstrap
                         AngularJS
 


Business Challenges
The client is a reputed Biomagnetism practitioner who approached Helenzys to develop a mobile app in Unity 3D that assist Biomagnetism practitioners in the therapy of clients. Now, the client needs a website to give more info about the app to users.

Helenzys  Solution
We have developed a responsive website that contains detailed information of the Biomagnetism app; and also navigates a user to App Store/Google Play to download the app.

Description
The website gives a clear idea about Beyond Biomagnetism app to the users. It also helps client to promote the app by highlighting the key features and functionalities of the app. The website helps users to know the information about training’s offered by the client and also to find the nearest Biomagnetism therapist available in their location. We have also added blog page to accommodate users with info on biomagnetism and to help client in the search engine optimization.

Features

  • Responsive website
  • Navigates user to App Store/Google Play
  • Detailed demonstration of product highlights
  • Blog page to drive traffic
  • Option to filter available therapist by location
  • Quick access to social media profiles

Result
Drives traffic to the website and increase the no. of app downloads.

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A Comprehensive Solution to Manage Healthcare Data

Client: A Global Healthcare Organization
Domain: Healthcare
Technologies: J2EE
                           MySQL
                          JRun
                         JBuilder
                         Rational Robot
 


Business Challenges

  • To produce Charge Description Master (CDM) i.e. accurate and current with online services
  • To automate the healthcare processes at hospitals
  • To provide quality assurance to the existing and implemented products
  • To solve the problem with hospitals data while analyzing the denials from insurance entities
  • To automate the medical and insurance post-service claim scrubber to detect claiming, coding and compliance issues before submission

Helenzys  Solution
We provided services to the client in application development and testing services with different engagements such as

  • Format
  • Chargemaster online (CMO)
  • Medical necessity online (MNO)
  • Vericlaim/claim scrubber
  • Denial management system
  • Edit engine, code viewer and rules wizard

Description
Chargemaster online is a web-based chargemaster analysis and validation tooling that enables hospitals to ensure that their CDM is accurate and current. Medical necessity is deployed for many of the clients to automate medical necessity, generate ABN’s and to provide other code validity at the physical point of care. Claim Scrubber is a robust and powerful post-service scrubber, which help to detect claiming, coding, and compliance issues before submission. Denial management helps the hospitals to analyze the denials from insurance entities. Code viewer allows viewing a consolidated screen of all information about a procedure code.

Features

  • Converts 767-file format into the hospital specified format
  • Edit engine interprets data that defines a claim
  • The rule definition wizard allows the user to create different clinical and technical rules
  • Easy to operate healthcare processes
  • Accurate and current CDM
  • Automated medical and insurance post-service claim scrubber

Result
Operates multiple processes automatically and manages healthcare data accurately

____________________________________________________________________________________________

Clinical App

Client: A Global Healthcare Organization
Domain: Healthcare
Technologies: Dot Net
                          SQL Server
                          Visual Studio 2013
 


Business Challenges

The client was involved with abundant manual work while recording and monitoring Multiple Sclerosis (MS) patient details. The client wants a Windows application to simply the process of record-keeping.

Helenzys  Solution
We digitalized the entire process of patient details management by developing a Windows-based application in the Dot Net platform.

Description
The Windows application allows the user to access Case Record Form where the user can input and manage Patient Details, Medical History, MS Disease History, MS Signs & Symptoms, Physical Examination, EDSS Evaluation, Visual Function test, Investigations & MS Treatment History. We have also provided master data management module that can be managed easily by the user.

Features

  • Multiple modules
  • Minimizes manual work
  • Accessible only by authenticated users
  • Download patient reports in Excel format
  • Multi-level categorization
  • Upload or download investigation reports
  • View or edit reports anytime

Result
Digitalized process with minimal manual work

____________________________________________________________________________________________

Ionhaccp

Client: Helenzys Technologies (Internal)
Domain: Sports Network
Technologies: HTML
                           CSS
                           Bootstrap
 


Business Challenges
Helenzys developed an advanced Food Hygiene Management System to smoothen the documentation and compliance management process of food industries. Helenzys wants to develop a website containing all the needed information related to the product.

Helenzys  Solution
We have developed a fully responsive website which demonstrates all the specifications and benefits of the product.

Description
From the website, users can get detailed information of the product and how they can benefit from using it. Users can request a call back from the organization if they are interested in the product. We have also placed the info of the inspection devices our product supports and the business partners associated in our product development. Added news page and blog page to give additional information and to drive traffic to the website.

Features

  • Display of product features and benefits
  • Users can request a call back
  • Social media profile integration
  • Amazing mobile web experience
  • Device Compatibility

Result
Fully responsive website to promote the product.